Frequently asked questions
About Physical Gold Ltd (PGL)
Can PGL offer me financial advice?
Are PGL regulated?
Can I trust PGL?
Where are your offices?
Can I come in to buy gold?
Buying Process
Do I need to provide you with identification?
How can I pay?
Is there VAT to pay on my purchase?
Do you charge any commission on the transaction?
How do I sell my gold or silver?
What paperwork will I receive?
Form of investment
How do I know if to buy gold within a pension or with liquid cash?
How can I save regularly with gold or silver?
Is there a minimum investment?
Can I put gold into any type of pension?
Can I put gold coins or bars into my Sipp?
Can I put physical silver into my Sipp?
How do I open a Sipp if I haven’t got one already?
Do I have to transfer my pension to include pension gold?
Types of Gold & Silver
How do I know the precious metals you sell me are genuine?
How is gold and silver priced?
All precious metals prices are based on the spot price for that metal in Sterling. This rate is only available to large banks trading in huge London Good Delivery Bars and does not include any brokerage fees, transportation, storage or insurance. Smaller bars and coins are always sold at a premium to the London spot price to reflect the additional costs of producing and testing smaller items. The value of coins may also be increased through their scarcity, design, historical value, collector’s value, and general market demand. Our premiums are extremely competitive and reduce as you buy larger bars or higher quantities of coins.
Is it better to buy bars or coins?
Is it better to buy brand new coins or older coins?
Which coins are totally tax free to buy and sell?
Storage & Delivery
When will I receive the metals?
Is it possible to pick up the gold or silver from your offices?
What are your shipping costs?
Can you ship gold and silver outside of the UK?
Can you deliver to a business address?
Where can you store my gold or silver?
Is the stored gold and silver insured?
What are your storage charges?
Is there a minimum storage value?
Is there a minimum storage charge?
What happens to my stored metals if PGL ceases operating for any reason?
Gold Market
Is physical gold a risky asset?
Is it a good time to buy gold?
Are ETFs a better way to invest in gold than buying coins or bars?
Should I buy gold mining stocks or physical gold?
Gold Information
Live Gold Spot Price in Sterling. Gold is one of the densest of all metals. It is a good conductor of heat and electricity. It is also soft and the most malleable and ductile of the elements; an ounce (31.1 grams; gold is weighed in troy ounces) can be beaten out to 187 square feet (about 17 square metres) in extremely thin sheets called gold leaf.
Silver Information
Live Silver Spot Price in Sterling. Silver (Ag), chemical element, a white lustrous metal valued for its decorative beauty and electrical conductivity. Silver is located in Group 11 (Ib) and Period 5 of the periodic table, between copper (Period 4) and gold (Period 6), and its physical and chemical properties are intermediate between those two metals.